Banff Gondola Hot Springs Bow Falls and Three Lakes tour

REVIEW · CALGARY

Banff Gondola Hot Springs Bow Falls and Three Lakes tour

  • 4.526 reviews
  • 9 hours (approx.)
  • From $59.94
Book on Viator →

Operated by Matrix tours and travel LTD · Bookable on Viator

Banff in one day can feel like a power move, and this one actually works. You get a timed Gondola ride up Sulphur Mountain, then a calm stretch of lakes and river scenery without planning a thing. I especially like that the day balances big-ticket moments with easy breaks, and that the group stays small (max 26) so the driver can keep things moving.

Two things I’d highlight: the gondola summit gives you real time to wander (boardwalk, interpretive centre, Sky Bistro), and the lake stops feel different enough from each other to stay interesting. One caution: hot spring admission and gondola tickets are extra, and there have been occasional hiccups when the hot springs were closed or when plans hit a rough patch.

Here’s how the day feels on the ground, what’s worth your time at each stop, and how to judge if this fits your style.

Key points before you go

Banff Gondola Hot Springs Bow Falls and Three Lakes tour - Key points before you go

  • Gondola is built in with a set booking time (10:45 AM), so you’re not scrambling for tickets.
  • Two lakes are within about 10 km of Banff, giving you variety without long drives.
  • Bow Falls and Banff Avenue are quick, easy hits right near town for photos and a stroll.
  • Hot spring access is timed as a one-hour stop, with change rooms, showers, and rentals on-site.
  • The day runs about 9 hours, so wear comfy shoes and don’t overpack snacks.

A 9-hour Banff day that’s actually organized

This tour is designed as a full loop around Banff and nearby Banff National Park highlights, starting with the gondola and ending with classic photo moments in town. It’s the kind of day that makes sense if you want to see a lot without building a route yourself.

The operator runs with an air-conditioned vehicle and bottled water, and the maximum group size is 26, which helps keep the day from feeling like a cattle call. You also get mobile tickets and the tour runs in English.

One practical note: the tour requires good weather. If conditions are rough, you may be offered a different date or a full refund. In winter, safety matters too—one family mentioned the use of snow tires and strong attention to safe driving in snowy conditions.

A few more Calgary tours and experiences worth a look

Banff Gondola: the 8-minute ride that sets the tone

Banff Gondola Hot Springs Bow Falls and Three Lakes tour - Banff Gondola: the 8-minute ride that sets the tone
The day kicks off with the Banff Gondola, a short 8-minute ride up Sulphur Mountain. Even though it’s brief, it’s the kind of lift that instantly changes your viewpoint—Banff and the surrounding Rockies spread out below like a map you can actually read.

At the top, you’re not trapped at a single photo spot. You can:

  • walk the Sulphur Mountain Boardwalk
  • check out the Interpretive Centre
  • grab a meal or something warm at Sky Bistro (dining is available there)
  • take your time roaming for views

This is also a smart stop for people who hate long uphill walks. If you’re traveling with kids, strollers are permitted. The gondola itself is wheelchair accessible, so it’s a good “big views without big effort” option.

Timing is important here. The tour includes gondola booking time at 10:45 AM, and you’ll want to be ready to line up and board on schedule so your summit time isn’t eaten by delays.

Upper Hot Springs: relaxation time with real-world ticket costs

Banff Gondola Hot Springs Bow Falls and Three Lakes tour - Upper Hot Springs: relaxation time with real-world ticket costs
After the gondola, you’ll head to Banff Upper Hot Springs, with about one hour on-site. The payoff is the setting: warm mineral-rich water and mountain views, which makes it feel like a reset button after sightseeing.

What matters for planning: admission is not included. Hot spring entry is listed as CA$91.00 per person, and gondola tickets are also not included. That means your real budget is tour price plus those admissions.

The facilities are set up for comfort. You’ll find change rooms and showers, and there are rentals for swimsuits and towels. So if you forgot swim gear, you’re not stuck.

Here’s the honest consideration. There’s been at least one instance where guests said the hot springs were closed and they didn’t get clear communication or a discount. Parks Canada operates the hot springs, so closures can happen for operational reasons. My advice: keep your expectations flexible, and if the day includes something you really care about (like soaking), confirm status the day-of when you can.

Bow Falls: a quick walk that’s perfect for photos

Banff Gondola Hot Springs Bow Falls and Three Lakes tour - Bow Falls: a quick walk that’s perfect for photos
Then you get a short stop at Bow Falls, about 1 km from downtown Banff. It’s free and takes roughly 15 minutes, which tells you the tour is steering you toward quick scenic moments rather than a long hike.

Bow Falls is especially impressive during spring runoff, but it’s still worth seeing year-round. The easy access is a plus: you can reach it by foot, car, or public transit, so it doesn’t feel like you’re dependent on a car at this moment of the day.

If you like photography, this is a good time to step away from the crowds and find a steady vantage point. If you’re traveling with people who get impatient on longer stops, this one usually plays well.

Banff Avenue lunch break: souvenirs and a breather

Banff Gondola Hot Springs Bow Falls and Three Lakes tour - Banff Avenue lunch break: souvenirs and a breather
Next comes Banff Avenue, with about 1.5 hours. This is the practical reset: a lunch break that also doubles as time for shopping and picking up souvenirs.

Lunch is not included, so you’ll choose your own spot. That’s a good thing if you prefer controlling your food budget or if you need dietary options.

I like this structure because it stops the day from feeling like nonstop sightseeing. After gondola and hot springs, you’ll appreciate having a calmer hour where you can wander, browse, and sit down if you want.

Lake Minnewanka: boats allowed, and history under the water

Banff Gondola Hot Springs Bow Falls and Three Lakes tour - Lake Minnewanka: boats allowed, and history under the water
Lake Minnewanka is one of the big names near Banff, and it’s timed as a short stop (about 30 minutes). It’s located around 10 km from Banff and sits in Banff National Park, where the water is glacial-fed and the views are built for photos.

A few things make this lake stop more interesting than just looking at water:

  • Motorized boats are allowed, so you may see activity on the lake.
  • You can hike scenic trails and picnic.
  • In winter, activities like ice skating and snowshoeing are part of the scene.

There’s also a built-in story here. The lake has history connected to a submerged old settlement and hydroelectric developments. You don’t need to become a historian to enjoy it—you can treat it like an extra layer of meaning while you’re there.

Parking can fill up quickly in summer, so plan to arrive when you’re scheduled and avoid expecting a leisurely parking hunt. The tour vehicle timing helps here.

Two Jack Lake: calmer vibes and views toward Mount Rundle

Banff Gondola Hot Springs Bow Falls and Three Lakes tour - Two Jack Lake: calmer vibes and views toward Mount Rundle
Next is Two Jack Lake, also about 10 km from Banff, with around 15 minutes. This is the quick, peaceful counterpart to Minnewanka.

Two Jack Lake is known for its easy scenery and a classic view direction toward Mount Rundle. The activities available include easy hiking, kayaking, swimming, and picnics, but with only 15 minutes, you’ll mostly be choosing what fits best:

  • a short walk for the view
  • a photo moment
  • a quick stop to take in the air and move on

If you love “just enough time” stops that keep the day from dragging, this one hits the sweet spot.

The Banff sign photo stop: the classic closer

Banff Gondola Hot Springs Bow Falls and Three Lakes tour - The Banff sign photo stop: the classic closer
The tour ends with a 10-minute stop in Banff, including the classic Banff sign moment. It’s brief, but it’s a recognizable way to finish the day with a clean photo and a final look at the town backdrop.

This last stretch also helps you reset your timing. If you’re planning dinner after, you’ll likely have enough time to get back into town without racing the clock.

Price and value: what you’re really paying for

The tour price is $59.94 per person, and it runs about 9 hours. Included in that price: bottled water, an air-conditioned vehicle, and the gondola booking time at 10:45 AM.

Not included: lunch, insurance, gondola tickets, and hot spring admission (listed as CA$91.00 per person for the hot spring).

So is it good value? It can be, if you want the convenience:

  • You’re paying to bundle transport and a structured day.
  • You’re not wasting time figuring out when to go where.
  • The gondola timing is already handled, which matters in a busy mountain destination.

But if you’re already a do-it-yourself planner and you prefer booking everything separately, the add-on admissions may make this feel like a bigger expense than expected. I’d budget for gondola plus the hot spring admission so you’re not surprised at checkout.

The guides: when the day feels personal

A big part of why this tour seems to work is the guiding style. Names that have been mentioned include Aashish, Varun, Arun, Sanjeet, Hari, and Daler Sandhu (noted for knowledge and a helpful attitude).

The common theme in comments is that the guides keep things organized and attentive to the group. That matters on a long day because small timing choices—like adjusting for what different people want to do at the hot springs—can make the difference between feeling rushed and feeling cared for.

If you get a guide who explains what you’re seeing and stays flexible, the short stops (15 minutes here, 10 minutes there) feel intentional rather than frantic.

When this tour fits (and when it doesn’t)

This is a great match if you:

  • want maximum Banff highlights in a single day from Calgary
  • prefer easy stops over long hiking days
  • like the idea of gondola views without planning a schedule

It may not be ideal if you:

  • want a full soak with lots of hot spring time (the stop is about one hour)
  • hate paying add-on ticket fees once you arrive
  • need a plan that can handle last-minute changes smoothly, since there have been reported closure communication issues and one serious breakdown story

Also, this day depends on weather. If you’re visiting in a season where conditions can swing fast, keep an eye on forecasts and don’t assume every outdoor moment will be picture-perfect.

Should you book this Banff Gondola and lakes tour?

I think you should book it if you want an efficient, scenic day with a good mix of town, waterfalls, and two nearby lakes, plus a gondola that gives you big views quickly. The structure makes sense, and the small group size helps keep the experience comfortable.

Skip or switch plans if you’re mainly focused on one thing—like the hot springs—as a must-do, or if add-on admissions will blow your budget. Also consider booking only if you can stay flexible with weather and potential operational changes.

If you do book, my best advice is simple: plan your spending for gondola plus hot springs, wear comfortable shoes for short walks, and treat each stop as a quick highlight rather than a long expedition.

FAQ

What is the tour price and what is included?

The price is $59.94 per person. Included items are bottled water, an air-conditioned vehicle, and gondola ticket booking time at 10:45 AM.

What is not included in the price?

Lunch and insurance are not included. Also, gondola tickets are not included, and hot spring admission is listed as CA$91.00 per person.

How long is the tour?

The tour runs about 9 hours (approximately).

How long is the gondola ride and when is it scheduled?

The gondola ride is about 8 minutes, and the tour includes gondola booking time at 10:45 AM.

How much time do you get at the hot springs?

You get about 1 hour at Banff Upper Hot Springs.

Is lunch provided?

No. Lunch is not included, so you’ll have time for your own lunch on Banff Avenue.

How many people are on the tour?

The tour has a maximum of 26 travelers.

Does the tour run in all weather?

It requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

More Spa & Hot Springs in Calgary

Not for you? Here's more nearby things to do in Calgary we have reviewed

Explore Canada